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Urgent! Delivery Manager – Operations (Coding) Job | Access Healthcare Services

Delivery Manager – Operations (Coding)



Job description



We are hiring a Delivery Manager who is capable of coordinating day-to-day service delivery of large groups of Medical Coders for HCC coding speciality.

The ideal candidate will have at least 10 years of relevant experience and a proven track record of consistently surpassing customer expectations and steady career growth within the Coding business unit of a similar organization.

JOB LOCATION: CHENNAI, INDIA

KEY RESPONSIBILITIES

  • Communicate with clients and manage service delivery according to client SLAs

  • Create and maintain process documentation and update it on a timely basis

  • Manage operations through end-to-end planning, process document review and root cause analysis

  • Assist with new team member training, and ensure consistent growth and development

  • Review overall staff performance, and ensure that all targets for controlling attrition and shrinkage are met

  • Prepare/maintain management/operational reports and maintain process KPI and dashboard metrics

Job requirements:

  • Excellent team management and communication skills

QUALIFICATIONS

  • Minimum 10 years of work experience

  • Experience in HCC coding

  • Certified coder from AAPC or AHIMA.

















Required Skill Profession

Operations Specialties Managers



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